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A Better Way To Field Service™

Your Business is a Layer Cake

Posted by David Thiemecke on 6/14/17 7:03 AM

What's the difference between one-time customers, repeat customers, and recurring customers? If you say, "None, I'd take all three," are you really thinking about where you spend your time? 

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Field Nimble and The New Flat Rate Provide Entry Level Price Book for Starter Companies

Posted by David Thiemecke on 6/6/17 6:04 AM

Field Nimble and The New Flat Rate will provide a bare-bones, one price per task price book inside Field Nimble to offer new contracting businesses a way to get started in the industry. Deemed Base Rate, this entry level program will be available to small residential contractors through mobile field service management software.

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Millennials and Service Expectations

Posted by Stephanie Magnuszewski on 5/23/17 11:03 AM


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Direct Mail is Back!

Posted by Danielle Putnam (Guest Author) on 4/26/17 6:02 AM

This post originally published on The New Flat Rate Blog.)

As often as possible, I bring my baby girl when I travel. However, in April when she turns 2 and no longer flies for free, well the season will most likely come to an end. But in the meantime, I’m enjoying every minute of it.  Especially, minutes that last 2.5hrs like the one in the Atlanta airport last week as I traveled alone with her from the Comfortech show in Philadelphia. While laying over before our flight home to Chattanooga, I had very few toys to keep her occupied.

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How do I get ready for marketing?

Posted by David Thiemecke on 4/4/17 2:30 PM

Let’s say you’ve gotten to a spot where your phones ring every day but the calls vary a lot. Some days you get too many calls, others not enough. Your customers' requests run across the board, rather than growing the work that makes money. They call from places you’ve been, but rarely the neighborhoods next door that you’d visit just as well. How do you know your next available day two weeks from now will get filled with the right visits?

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